Laying the Groundwork for Training Excellence at King County

How do you transform an under-resourced training program, struggling to keep pace with continous changes, into a scalable, strategic function that supports compliance, equity, and performance?

That was the challenge facing King County’s Procurement & Payables department—an essential function supporting over 15,000 employees and more than $3 billion in annual public spending. With only one dedicated trainer, the team was facing challenges with evolving systems, accessibility expectations, and diverse learner needs across both internal staff and external suppliers.

Oxygen partnered with King County to deliver a comprehensive assessment of their entire training ecosystem through stakeholder interviews and accessibility audits to workforce capacity modeling and role-based content strategy.

Download the full case study to see how the assessment created clarity, momentum, and measurable improvements; unlocking smarter hiring, stronger leadership conversations, and a clearer path toward a more inclusive, effective learning program.