Experience Developer

Oxygen is a Seattle-based firm that helps companies grow by modernizing sales enablement and workplace education. We provide in-depth consultation to define the concrete business outcomes clients seek and create experiential learning programs for the key roles and people who will deliver those outcomes.

Job Type:

Full Time or Part Time

Oxygen's dynamic operating and staffing model favors those who can plug in quickly and sustain rapid collaboration. We value diversity and have found that certain values, behaviors, and mindsets fit best with how we work.

You’ll love working with us if you…  

  • Emphasize collaboration (both virtual and in-person) and iteration vs. prolonged solo work
  • Focus on outcomes while empathizing with the clients, audiences, and roles we help
  • Respond to client and/or project turbulence with humor, agility, and improvisation
  • Center clients in your thinking, while creating safety for all Oxygen teammates
  • Model a growth mindset and own mistakes, especially client-facing ones
  • Acknowledge and celebrate others for their work and contribution
  • Think long-term and big picture, while sweating the details
  • Are at ease with ambiguity when clarity is not yet achievable

Work Style and Values:

  • Represent Oxygen professionally while using appropriate self-disclosure to build effective relationships
  • Read the room or situation and determine when to contribute, when to inquire, and when to follow up afterwards and with whom
  • Set and ask for clear expectations, respond to timelines, and communicate proactively
  • Model our agile development process with clients (in meetings, designated workshops, or virtually), incorporating feedback and iterating towards outputs or agreements as needed
  • Attune to the client work environment, culture, and work styles to ensure the experience designs created will resonate with and be consumed by the target audience(s)
  • Collaborate effectively across diverse disciplines and organizational boundaries, both within Oxygen and in our client organizations
  • Enjoy the rapid pace and evolution of the agile process
  • Work within defined constraints and let go of what is outside of those constraints
  • Stay disciplined and scoped to the desired experience, keeping impact to both the audience and the business in mind
  • Offer ideas for continuous improvement based on the goals and objectives of the initiative
  • Use storytelling skills to communicate and present
  • Simplify complex ideas as a way of being
  • Flex between strategic and tactical thinking, speaking, analyzing, and generating
  • Bring sufficient outside business knowledge and expertise to help customers see new meaningful possibilities
  • Be a trusted team member, advocate, and ambassador for our employees
  • Escalate issues effectively and with discretion
  • Say, “No, ” and exit gracefully when warranted

Key Responsibilities

  • Assess the tenor of the engagement and act, accordingly, ensuring met and managed expectations
  • Reduces the friction for clients through coaching, communicating and creative solutions that helps foster collaboration
  • Provide key input to other Oxygen resources to develop repeatable methods for the Creation & Delivery of consulting engagements
  • Implement course curriculums using Oxygen methodology including the comprehensive integration of digital technologies (virtual, video lectures, games, interactive assessments, instructional videos, e-learning, etc.) to achieve desired learning outcomes.
  • Partner with subject matter experts and other stakeholders to vet and align content integrity; conduct independent research as needed
  • Design and facilitate small and large group training activities as needed
  • Develop train-the-trainer skills in the regional care management teams

Functional Capabilities

  • Visualize instructional graphics, the user interface and the finished product
  • Analyze and apply trends and best practices in learning technologies and instructional development 
  • Provide exercises and activities that enhance the learning process
  • Create supporting material/media (audio, video, simulations, role plays, games etc)
  • Maintain project documentation and course folders
  • HTML and  programming knowledge
  • Visual design skills and knowledge of industry standard design tools 
  • Ensure design consistency across all deliverables
  • Research and evaluate new and emerging technologies, instructional development theories, and innovative approaches for potential application
  • Upload training into various platforms and tools as desired
  • Experience with Articulate, Storyline, Captivate, Intrepid

Key Performance Indicators

  • Client satisfaction and feedback
  • Positive feedback from peers
  • Acquisition of new prospects

Qualifications and Experience

  • Bachelor’s degree
  • Desire to enable people to learn
  • Awareness of career goals and how they align to Oxygen’s business goals
  • Demonstrated interest and experience in personal and professional development
  • Experience in instructional development
  • Demonstrated experience in working with small and large teams spread globally